Treatment plans that walk
Patients say "let me think about it" and never rebook. Weak case presentation is the most expensive habit in dentistry.
On-site practice assessment · Ontario
You're busy. So why doesn't the bank account show it?
Most dental offices are one or two broken systems away from a much better month: higher case acceptance, a full schedule, and a team that runs it without you. I come in, measure everything, and hand you the plan.
One day inside your practice. A written 90-day plan you keep. $2,500 + HST, on-site in the GTA and Southwestern Ontario. What's included
- Clear scope, price on the page
- On-site or virtual
- You keep the plan either way
The quiet leak
You're busy. So why doesn't the bank account show it?
Full schedule, good clinical work, hard-working team, and the numbers still don't add up. It is almost never effort. It is the systems underneath. Here is where it usually hides:
Open chair time
Every no-show and every gap in the hygiene schedule is revenue that never comes back, and it compounds every week.
Overhead creep
Supply, lab and payroll costs drift up quietly until margin is gone. Most owners cannot see it until year-end.
A team that runs on you
No systems means every problem lands on the doctor. Burnout, churn, and a front desk that changes every six months.
Money stuck in insurance
Unverified coverage, aging claims and write-offs you never agreed to. The gap between what you produce and what you collect is where it hides.
Decisions without a scoreboard
If you cannot name your production per visit or your new-patient number right now, you are flying blind.
What we fix
One assessment. Six levers. A practice that finally pays you back.
Revenue & case acceptance
Rebuild treatment presentation, financial options and follow-up so more of the dentistry you diagnose gets scheduled.
Scheduling & capacity
Block scheduling, hygiene reactivation and no-show systems that keep the chairs full and production predictable.
Team & leadership
Roles, accountability, morning huddles and training so the practice runs whether or not you are in the building.
Insurance & collections
Verification, predeterminations, assignment of benefits and AR follow-through, so you collect what you produce.
New patients & retention
Where your patients come from, what they are worth, and how to keep them: measured, not hoped.
Systems & scoreboard
The six numbers every owner should watch weekly, on a one-page dashboard your team updates without you.
The assessment
A day inside your practice. A plan you keep, whether we work together or not.
No sales pitch dressed up as a consultation. A structured walkthrough of your numbers, your team and your day. You leave knowing exactly what is costing you and what to do first. The price is on the assessment page.
Request a practice assessment-
Book and brief
Pick a date and tell me a little about the practice. I come in prepared.
-
On-site day
I shadow the day, review your key reports and talk to the team. Front office, hygiene, clinical: the whole engine.
-
The findings
A clear, prioritised breakdown of where the money is leaking and the size of the opportunity, in dollars.
-
Your roadmap
A 90-day action plan you own. Run it yourself, or bring me in to implement it with your team.
Who you are working with
I'm Jwan. I spent eleven years at the front desk of Ontario dental practices.
Scheduling, insurance, recall, the team, the owner who never gets a Friday off. I have run the desk that every system in your practice depends on. It is fixable, and usually faster than owners expect.
- Eleven years of dental administration, front desk to practice management, inside real Ontario offices.
- Systems, not slogans. Every recommendation is measurable and installed with your team, not left in a binder.
- Straight talk. If your practice is already healthy, I will tell you.
The plan is yours to keep.
Walk away and run it yourself. No retainer to see your own numbers. We only continue if the value is obvious to you.
Questions, answered
Before you book
What does the assessment cost?
The price and scope are on the assessment page and confirmed when you book. Scope and price are confirmed on the 20-minute call before anything is booked. The written plan is yours whether or not we continue.
How long does it take and how disruptive is it?
One day on site, working around your schedule. I shadow and observe; I do not get in the way of patient care. Virtual assessments happen over a couple of focused video sessions plus a review of your key reports.
Do you need access to our numbers?
To be useful, yes: a few production, collection and scheduling reports from your practice-management software. Everything stays confidential, and I tell you exactly what I need when you book.
We are a small or new practice. Is this worth it?
Often the smaller and earlier, the bigger the upside: you build the right systems before bad habits set in. The assessment is built for new solo offices and established multi-location groups alike.
What happens after I request an assessment?
You hear back within one business day to confirm scope, price and a date, and to tell you what to have ready. No call centre, no drip sequence: a real conversation with Mrs. Jwan.
Book your assessment
Find out what your practice could be doing.
Send your details and I will reach out within one business day. No obligation.